Continuity
What happens to your data if we disappear
For the engineering leader or procurement reviewer signing off on a solo-founder vendor: who the contracting entity is, where your data physically lives, and the notice and export window you are guaranteed if the Service is discontinued.
Who runs this
Atomic Reps is operated by Atomic Reps AB, registered with Bolagsverket under organisationsnummer 559593-4398. Atomic Reps AB is the contracting party on every Order Form, the Terms of Service, and the Data Processing Agreement. It is a registered legal entity, not an individual, so the obligations below survive a change of ownership. See the Company Information section of the Terms for the full disclosure, including VAT registration.
Where your data lives
Atomic Reps does not run its own datacenter. Application data lives with a small set of named infrastructure vendors, each under its own data processing terms with Atomic Reps AB:
| Vendor | What it holds | Region |
|---|---|---|
| Convex | Application database and backend logic (every question, answer, and score) | United States. EU Standard Contractual Clauses. |
| Cloudflare | Hosting, CDN, and edge delivery for the web app and marketing site | United States and a global edge network including EU points of presence. EU Standard Contractual Clauses. |
| PostHog | Optional product analytics, enabled only after cookie-banner consent | EU-region instance (eu.posthog.com). |
| Clerk | Authentication and account credentials | United States. EU-US Data Privacy Framework. |
| Slack | Delivery channel for the daily question and answer collection | United States. EU-US Data Privacy Framework (through Salesforce, Inc.). |
Annex III of the Data Processing Agreement and the Subprocessors section of the Privacy Policy carry the full subprocessor list, including Polar (billing) and Resend (email), with the transfer mechanism for each.
If we wind down
The Terms of Service clause, restated here
If Atomic Reps AB discontinues the Service, or any part of it a customer materially relies on, the Terms require at least 90 days written notice, with your data available for export for the entire notice period, plus a pro-rata refund of any prepaid fees not yet used. This is the same clause that governs an ordinary cancellation, not a separate promise made only here.
That commitment is contractual, not a courtesy: it is the Termination by us for convenience clause of the Terms of Service, and it binds Atomic Reps AB the same way whether the Service is discontinued for a business reason or because the company winds down. Your own practice record is unaffected either way. It is permanent and tied to you rather than the workspace, and you can export it on your own schedule from your account page, as described on the retention page.
Why you can't be stranded
Atomic Reps is a thin layer on top of named third-party infrastructure, not a proprietary platform holding data in a format only we can read. The product runs inside Slack you already run, authenticates through Clerk, and stores everything in a standard Convex database. What we add on top is small: which question went to which channel, who answered, and whether they were right.
That means the data worth keeping is simple and already exportable: questions answered and scores, per member and per workspace. Each member can download their own practice record as a machine-readable file at any time from their account page. A workspace administrator can request a full workspace export, and we complete it within five business days, the same SLA we publish on the support page. There is no custom file format to reverse engineer and nothing proprietary to be stranded in if the vendor relationship ends.
The authoritative versions of these commitments live in the Terms of Service (Company Information and Termination sections), the Privacy Policy, and the Data Processing Agreement. Where anything here differs from those pages, they govern.