Terms of Service

Company Information

The Service is provided by:

• Atomic Reps AB
• Registered office (säte): Solna, Sweden
• Postal address: Arvid Tydéns Allé 28, 171 69 Solna, Sweden
• Organisationsnummer: 559593-4398
• VAT/momsregistreringsnummer: SE559593439801
• Registered with Bolagsverket; VAT (moms) registration with Skatteverket active
• Email: legal@atomicreps.com

All references in these Terms to "Atomic Reps", "we", "us", or "our" mean Atomic Reps AB. We may assign these Terms to a successor or affiliated entity upon prior notice; your rights are not diminished by such assignment (see Assignment under General Provisions).

Workspace plans (Team and Enterprise) are sold to business customers (näringsidkare). The Pro personal plan is sold to an individual engineer for their own use and may be a consumer purchase within the meaning of Distansavtalslagen (2005:59) and the EU Consumer Rights Directive 2011/83/EU. Whether you are a consumer is determined by law and by what you actually buy, not by these Terms; see "Consumers" under Billing, Cancellation & Refunds below.

Service Description

Atomic Reps is a retrieval-practice service for engineering teams. It delivers the daily rep (one short question with a written explanation) through the web app and Slack, and keeps a practice record for each person who answers. Who can see that record is governed by Member Data Visibility below.

Definitions

• Customer - the legal entity, or the individual buying Pro for their own personal use, that subscribes to the Service.
• User - an individual who accesses the Service, whether or not authorized by a Customer, including Customer's employees and contractors and guest or free-tier participants.
• User Content - questions, responses, and other content submitted to the Service by Users.
• DPA - the Data Processing Agreement published at /dpa.
• Order Form - a written ordering document signed by both parties that expressly references these Terms. Self-serve plans do not use Order Forms.

License Grant

Subject to these Terms and Customer's payment of applicable fees, Atomic Reps AB grants Customer a non-exclusive, non-transferable license during the Term, revocable only as provided in these Terms (see Suspension and Termination), to access and use the Service for Customer's internal business purposes. Customer may not sublicense, resell, or use the Service to build a competing product.

User Accounts

Accounts are managed through Clerk. Access to most features requires membership in an organization. Guest mode is available for joining live game sessions without creating an account.

You are responsible for maintaining the security of your account credentials and for all activity under your account.

Acceptable Use

You agree not to:

• Use automated tools, bots, or scripts to interact with the Service, except through interfaces provided by Atomic Reps or with our express written authorization.
• Submit abusive, offensive, or inappropriate content through custom questions or any other user input.
• Attempt to cheat, manipulate scores, or exploit the scoring system.
• Interfere with or disrupt the Service or its infrastructure.
• Access data belonging to organizations you are not a member of.
• Reverse engineer, decompile, or disassemble the Service, except to the extent expressly permitted by mandatory law.
• Use the Service in violation of applicable export control or sanctions law (US, EU, UN, UK).

Content Ownership and Feedback

• Built-in questions - All questions provided by Atomic Reps are owned by Atomic Reps AB and licensed to Customer for use within the Service for the duration of Customer's subscription. Some explanatory material is adapted from third-party documentation under an open license; that material stays under its own license and this clause does not claim ownership of it. Every question is authored in advance and fixed before it is served; none is generated on demand while a User answers. Source material is drawn from official product documentation and from openly licensed interview preparation material. The methods Atomic Reps AB uses to write a question and present its answer choices, so that a correct pick reflects knowledge rather than a lucky guess, are proprietary.
• User-created questions - Questions created by organization members belong to the Customer organization. Customer grants Atomic Reps AB a license to store, process, and serve this content as part of the Service.
• User responses - Your answers and scores are associated with your account and your organization.
• Feedback - If you submit suggestions, ideas, or feedback regarding the Service, you grant Atomic Reps AB a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback into the Service without restriction or compensation.

Member Data Visibility

On all current self-serve plans, workspace administrators cannot access individual answer history, accuracy, streaks, or inferred skill ratings. If Atomic Reps introduces a plan that permits administrator access to individual practice data, that functionality will be identified clearly before activation and the applicable privacy information and contractual terms will be updated first. Each User's practice record is visible only to that User. Messages the Service posts into a shared Slack channel carry question content only: no scores, no accuracy figures, and no count of how many Users answered. Where the Service does show a team-level figure, it does so in an ephemeral reply visible only to the User who triggered it, computed without individual attribution and withheld until at least 3 distinct Users have answered.

Public leaderboards display a nickname chosen by the User or an anonymous handle, not the User's workspace identity; scores in a live game session are visible to the players in that session. Customer remains responsible for complying with applicable law in each jurisdiction where its Users are located and for responding to its Users' rights requests under applicable privacy law as the controller of the employment relationship.

Confidentiality

Each party may disclose Confidential Information of the other in connection with the Service. The receiving party will (a) use the same degree of care it uses to protect its own confidential information (and no less than reasonable care); (b) use Confidential Information only to exercise rights and perform obligations under these Terms; and (c) not disclose Confidential Information except to employees, contractors, and advisors under written confidentiality obligations no less protective than this section. Confidentiality obligations survive for three (3) years after termination, except trade secrets, which remain protected for as long as they qualify as such under applicable law.

Data Retention

We separate each member's own practice record from the workspace's view of it. The record is permanent; the workspace's link to it expires on a schedule tied to your plan:

• Your practice record: Every answer a member gives belongs to that member's own permanent record, on every plan. It is visible only to the member, it does not expire, and the member can export, reset, or delete it from their account page. The windows below end the workspace's link to the answers, never the answers themselves, and this holds against the retention windows, a subscription ending, and being removed from a workspace. The one exception: if a workspace administrator deletes the entire workspace, the answers given inside it are deleted with it (see "After cancellation" below).
• Free: 90 days rolling. Workspace statistics are anonymous aggregates (counts, accuracy percentages, and domain-level statistics), and no admin-facing view of them exists: we keep them to tune question difficulty, not to report on a workspace. The workspace's link to the underlying participation records (which member answered which daily question, and whether the answer was correct) is removed after 90 days; those records are used to compute participation counts and prevent duplicate answers, and are not shown to workspace admins at any point.
• Pro (individual): Pro is a personal subscription held by one named individual rather than by a workspace. Your practice history is your permanent record, visible only to you, never to a workspace administrator.
• Team: 365 days rolling workspace attribution (which member answered, for streaks and participation). Each member's record is visible only to that member, and no admin-facing view of it exists, aggregate or individual. The one team figure anyone sees is the leaderboard, which any member can request and which shows chosen nicknames or anonymous handles. When the window rolls past an answer, the workspace's link to it is removed and the member keeps it.
• After cancellation: Your plan stays active through the end of the paid billing period; request a data export before it ends. On Team, when the subscription ends the workspace moves to the free tier: the workspace's per-member layer is removed immediately and cannot be restored, even on resubscribe (the practice targeting set up for each member is deleted, and every member's answers are permanently unlinked from the workspace), while anonymous workspace aggregates continue under the 90-day rolling window. Each member keeps their own practice record. Workspace administrators can delete the entire workspace at any time from billing settings, which deletes the workspace's data including per-member responses. On Pro, your account returns to the free plan and your practice record is unaffected.
• Billing and tax records: 7 years per Swedish Bokföringslagen (1999:1078).

Aggregate statistics (counts, percentages) on the 90-day window contain no personal identifiers. See the Privacy Policy for the full per-category retention table.

Data Deletion Requests

To request deletion of your personal data independent of workspace cancellation, email privacy@atomicreps.com.

We resolve individual erasure requests within 30 days. Identified history (answers, streaks) is removed across all tables. Anonymous aggregate rows contain no identifiers that can be linked back to you and fall outside the scope of the GDPR (Recital 26); to the extent any residual identifiability exists, they are retained for statistical purposes under GDPR Art 17(3)(d) read with the safeguards of Art 89(1).

Slack Integration

Atomic Reps integrates with Slack to deliver daily practice content and collect answers. By connecting your Slack workspace:

• You authorize Atomic Reps to post messages, list channels, and access user profile and email information as described in the OAuth consent screen.
• Data transmitted between Atomic Reps and Slack is processed in accordance with our Privacy Policy, DPA, and Slack's own terms of service.
• You may revoke access at any time by removing Atomic Reps from your Slack workspace settings or disconnecting from the Atomic Reps dashboard.
• Atomic Reps is an independent application and is not affiliated with, endorsed by, or sponsored by Slack Technologies, LLC.

Billing, Cancellation & Refunds

Seller - When you buy Team or Pro, your purchase contract is with Polar Software, Inc., our Merchant of Record, under the Polar Buyer Terms. Atomic Reps AB licenses the Service to you under these Terms.

Free trial - Every Team plan starts with a 30-day free trial. We collect payment information at checkout, but you will not be charged until the trial ends; we email an explicit notice before the trial converts to a paid subscription. Cancel during the trial and you pay nothing. Pro (individual) has no trial: the annual fee is charged at checkout, once a year, and the refund and withdrawal rights below run from that purchase. Pro lifetime is a one-time purchase of the Pro plan for one named individual for as long as Atomic Reps offers Pro; it is not a subscription, nothing renews, it cannot be transferred, and the same refund and withdrawal rights run from the purchase.

Auto-renewal. A Team subscription is billed annually per workspace in the seat band you select (a ceiling on included seats, not a per-seat price); a Pro subscription is billed annually and licenses one named individual, and may not be shared across a team. Both renew automatically at the end of each annual billing period at the then-current price for your plan and band, charged to the payment method on file until you cancel. If your workspace's seats in use exceed your band at renewal, the subscription renews in the smallest band that covers them; we email notice of the new band and price at least 14 days before renewal. Mid-period band upgrades are available at your request and are prorated; we never move you to a higher band mid-period without your action. You may cancel at any time through the Polar customer portal (Billing Settings) or by emailing support@atomicreps.com; cancellation takes effect at the end of the current billing period and is confirmed by email. We will email you a renewal reminder at least 14 days before each renewal.

Cancellation - Cancel anytime through the Polar customer portal (accessible from billing settings) or by emailing support@atomicreps.com. Your plan remains active through the end of the current billing period. No penalties and no lock-in.

Refunds - Full refund available within 14 days of any charge, no questions asked. On Team, workspace owners can request it directly from Billing Settings in the app; on Pro, use the withdrawal function on your account page or email support@atomicreps.com. A full refund cancels your subscription and ends paid access immediately. On Team the workspace moves to the free plan and, because the refund ends the subscription immediately, the workspace's per-member layer is removed at that moment and cannot be restored (each member keeps their own practice record). The refund window and a data-export request are independent: an export requested while the workspace history is still available is completed even if the refund is processed first. On Pro the account returns to the free plan. After the 14-day window, no pro-rata refunds for partial billing periods, unless mandatory law in your country requires a further remedy. On Team, the 30-day free trial provides an additional evaluation period before any charge occurs. This is a contractual courtesy and not a statutory withdrawal right under Distansavtalslagen (B2B is exempt from that statute). Our Merchant of Record may also issue refunds at its discretion to prevent payment disputes.

Consumers - If you buy Pro as a consumer and mandatory consumer law applicable to your purchase gives you a statutory right of withdrawal, that right applies in full. Where a 14-day statutory withdrawal right applies, the period runs from the day the contract is concluded and no reason is required.

To exercise a statutory withdrawal right, use the online withdrawal function on your account page (Billing) or send us a clear statement at support@atomicreps.com within the applicable withdrawal period. If you contact Atomic Reps directly, we will treat your request as received when it reaches us and arrange any required cancellation and refund through Polar, our Merchant of Record. Where the 14-day withdrawal right described above applies, we will provide a full refund through Polar to the original payment method.

Any separate refund guarantee that we offer is additional to, and does not replace, restrict or shorten, your statutory rights. Team and Enterprise are offered only for business purposes and are not consumer plans. Whether you qualify as a consumer is determined by applicable law and the circumstances of your purchase, not by the label applied to a plan or by these Terms. Nothing in these Terms excludes, restricts or modifies any consumer right, guarantee or remedy that applicable mandatory law does not permit to be excluded, restricted or modified.

Taxes - Applicable VAT (moms) and other taxes are shown and applied at checkout before you are bound. Payments are processed by Polar Software, Inc. as Merchant of Record and reseller of record for the payment transaction; Polar calculates, collects, and remits applicable VAT and sales tax at checkout and issues the invoice. EU business customers with a valid VAT identification number may be handled under the reverse-charge mechanism. You are responsible for any taxes not collected at checkout in your jurisdiction.

Billing disputes - Contact support@atomicreps.com for billing questions. We aim to respond within two business days.

Price changes - We will provide at least 30 days' notice before price changes. Existing subscriptions are honored at their current rate through the end of the current billing period.

Suspension

We may suspend your access without prior notice if (a) your account is more than 14 days past due; (b) your use poses a security risk to the Service or to other customers; (c) you materially breach the Acceptable Use section; or (d) we are required to do so by law. We will restore access promptly upon resolution.

Termination

Termination for cause - Either party may terminate these Terms for material breach by the other party that remains uncured 30 days after written notice describing the breach.

Termination by us for convenience - If we discontinue the Service, or any part of it that Customer materially relies on, we will give Customer at least 90 days written notice, keep Customer's data available for export throughout the notice period, and refund the unused portion of any prepaid fees on a pro-rata basis. This right is in addition to the 14-day refund above.

Effect of termination - Upon termination, Customer's right to access paid features ends. Customer may request data export before the subscription ends. When the subscription ends, the workspace's per-member layer is removed immediately as described in the Data Retention section; each member keeps their own practice record.

Limitation of Liability

Except as expressly stated in these Terms and to the extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law:

• Neither party shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages.
• Each party's total aggregate liability arising out of or related to these Terms shall not exceed the greater of (i) the fees paid by or on behalf of Customer for the Service (including amounts collected by Polar as Merchant of Record) in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred US dollars ($100 USD).

Carve-outs. The limitations above do not apply to: (i) Customer's payment obligations; (ii) either party's indemnification obligations; (iii) breach of confidentiality; (iv) infringement of the other party's intellectual property rights; (v) gross negligence (grov vårdslöshet) or wilful misconduct (uppsåt) under Swedish law; (vi) death or personal injury; or (vii) any liability, right, guarantee, or remedy that cannot be excluded under applicable mandatory law, including any consumer guarantee under the Australian Consumer Law; where that law permits liability for failure to comply with a guarantee to be limited, our liability is limited, at our option, to resupplying the services or paying the cost of having the services supplied again.

Indemnification

Customer indemnity. Customer will defend, indemnify, and hold harmless Atomic Reps AB and its officers, employees, and agents from and against any third-party claims, damages, and reasonable legal costs arising out of (a) Customer's User Content (including custom questions); (b) Customer's or its Users' breach of the Acceptable Use section; or (c) Customer's violation of applicable law in connection with use of the Service.

Atomic Reps AB indemnity. Atomic Reps AB will defend Customer against any third-party claim alleging that the Service, as provided by Atomic Reps AB and used in accordance with these Terms, infringes a third party's intellectual property right, and will pay damages and reasonable legal costs finally awarded against Customer (or agreed in settlement). This obligation does not apply to claims arising from (i) Customer's User Content; (ii) modifications to the Service not made by Atomic Reps AB; (iii) combination of the Service with materials not provided by Atomic Reps AB; or (iv) use of the Service after notice of an alleged infringement.

Procedure. The indemnified party must (a) promptly notify the indemnifying party in writing; (b) give sole control of the defense and settlement (with reasonable consultation); and (c) provide reasonable cooperation. This section states the parties' sole remedy for third-party claims of the types described.

Service Availability

We strive to keep Atomic Reps available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice for material changes, subject to the Termination by us for convenience clause above (90 days notice, export access, and pro-rata refund) where Customer materially relies on the discontinued part. No service-level commitment is provided for self-serve plans.

Force Majeure

Neither party is liable for failure or delay in performance caused by events beyond reasonable control (natural disaster, war, terrorism, labor dispute, government action, pandemic, sanctions, internet/utility failure, third-party infrastructure outage including cloud-provider downtime), excluding payment obligations.

General Provisions

Entire Agreement. These Terms (together with the Privacy Policy, the DPA, and any executed Order Form) constitute the entire agreement between the parties and supersede all prior agreements on the subject matter.

Order of Precedence. In case of conflict, the order of precedence is: (1) executed Order Form, (2) Data Processing Agreement, (3) these Terms, (4) Privacy Policy.

Survival. The following sections survive termination: Content Ownership and Feedback, Confidentiality, Limitation of Liability, Indemnification, Governing Law, and this Survival clause.

Assignment. Customer may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets. We may assign these Terms to a successor or affiliated entity upon prior notice; your rights under these Terms are not diminished by such assignment. If we assign these Terms or undergo a merger, acquisition, reorganization, or sale of all or part of our assets, any personal data involved remains subject to the Privacy Policy as described in its Business Transfers (Change of Control) section: a successor may process it only for the purposes described there, we will notify you before any successor privacy policy applies, and you may exercise your deletion rights before the transfer takes effect.

Severability. If any provision is held unenforceable, the remaining provisions remain in full force and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No Waiver. Failure to enforce any right is not a waiver of that right.

Notices. Notices to Atomic Reps AB must be sent to legal@atomicreps.com. Notices to Customer may be sent to the email on Customer's account.

Export Controls. The Service may be subject to EU and US export control laws (including EU Dual-Use Regulation 2021/821 and US Export Administration Regulations). Customer will not use or export the Service in violation of applicable export controls or sanctions.

Language. These Terms are drafted in English. Any translation is provided for convenience; to the extent permitted by applicable law, the English version prevails in case of conflict. This clause does not override any mandatory requirement of your jurisdiction, including the Charter of the French Language (Quebec), to receive a contract in another language.

Age Requirement

You must be at least 13, or the minimum age required where you live, to use Atomic Reps. By using the Service, you represent that you meet this requirement.

Modifications to These Terms

We may update these Terms. For material changes, we will provide at least 30 days' notice via email or in-product notification, and Customer may terminate without penalty during the notice period if Customer does not accept the change. For non-material changes, we will revise the "Last updated" date at the top of this page; continued use of the Service after non-material changes constitutes acceptance.

Governing Law and Jurisdiction

These Terms are governed by the laws of Sweden, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive forum for disputes between Atomic Reps AB and a business customer is Stockholms tingsrätt as court of first instance.

Mandatory consumer protections. If you qualify as a consumer under the mandatory law of your country of habitual residence, the protections of that law that cannot be limited by agreement apply notwithstanding this clause, and nothing in this section prevents you from bringing or defending proceedings in the courts of that country where that law gives you the right to do so. An EU or EEA consumer may escalate an eligible dispute to Allmänna reklamationsnämnden (ARN, arn.se).

For US residents: Any rights under applicable US state privacy or consumer-protection law (including automatic-renewal and negative-option statutes) that cannot be waived by contract are not waived by this clause, notwithstanding the choice of Swedish law and forum above.

Contact

For questions about these Terms, contact us at legal@atomicreps.com. Data deletion and other privacy requests have their own section above.

Security contact: to report a vulnerability, write to security@atomicreps.com, also published at /.well-known/security.txt under RFC 9116.